December 9, 2023

Great service, fixed my laptop issue within a day and the price was very reasonable. Lily and Ray were friendly and took the time to explain what the issue was. I would definitely go back to Tech-Extra for any future laptop repairs.

Nasir Minhas
November 24, 2023

Very knowledgeable, friendly and helpful, Ray and his partner are both excellent, would definitely recommend if you need help in their field of expertise on your devices.

Caper World
November 19, 2023

A1 service. Was in a jam and they helped me out. Nice people and service. Rob 🙂

Blake Batson
October 29, 2023

You know when you expect okay service and you get way better than expected, like super, super service. That's what I got today. My computer was bogged down with malware and Tech-Extra cleared it up. Computer is now zooming better than I remembered and, as an side benefit, battery life is far better than before. I was getting about 1hr battery life before I took my computer in and now I'm back to 4h+. Time without my computer - 3 hours.

Victor Kaplan
October 10, 2023

Ray was very kind, within 1h after dropping off my laptop he called me to give me an update. When it turned out that he did not have the right tools for the repair he recommended me to a place that could fix it. I will be coming back if any more issue arise.

August 20, 2023

I had a fantastic experience with tech-extra they were very friendly and fast.I bought all the parts for my son to build a pc and we assembled it but couldn’t get it to boot up and spent days scratching our heads trying to figure it out so we decided to bring it to the pros and within a few a hours they had it up and running.even updated everything for us so we just had to bring it home and plug it in.I will definitely be going back.

xiaocheng Wang
August 7, 2023

感谢tech-extra 解决了我电脑的问题,她们的技术水平和办事效率在渥太华独树一帜。

Sofiane Cherif
July 31, 2023

Je recommande vivement. L'assistance diagnostic peut se faire sur place ou en ligne en français ou en anglais. Equipe professionnelle à disposition à tout moment. La tarification des services sont justes et avantageuses.

July 23, 2023

Wonderful service quick and fixed my problem with a reasonable price

July 22, 2023

Tech-Extra Computer Services offered excellent services as they were professional, timely, honest and very knowledgeable with very good prices. They did a fast assessment of my laptop and determined what could be potential problems. I purchased a refurbished laptop from Tech-Extra as it was more cost efficient. I will recommend them to anyone who need PC repairs and buy a refurbished PC. Thanks.

tariq arbab
July 21, 2023

I have been through many other computer repair shops, but so far the fastest and most cost efficient repair shop I’ve found is tech- extra. Staff are very nice, issues resolved with computer in a very timely manner. Highly recommended for everyone who wants to fix their computers in Ottawa!

Melanie Ecklund
July 8, 2023

Tech-Extra were great! Even without an appointment, I was able to drop off my computer at noon on a Saturday and get it back before dinner. I am so happy to have found this local business!

Masuma Hussaini
July 4, 2023

Very knowledgeable, professional and kind.

Jafar Kazemiyan
July 2, 2023

They were friendly and tried to well explain the issue. They got my computer fixed with a reasonable price and time. Highly recommend

Very satisfied with their work. Whenever I needed something done or even some advice they never failed me. Would highly recommend for any of your computer needs.

Philip Murray
June 20, 2023

Excellent and fast laptop repair. No hassle. Easily explained and resolved issue. Highly recommended!

Dumitru Luca-coanta
June 13, 2023

Very good service, fast, reliable, and affordable. Best in town.

djerroud samia
June 9, 2023

The service was efficient and excellent

Gavin Poole
June 3, 2023

Ray and Lily were extremely helpful in getting my grandpa connected back on the internet, as well as his many other technology related issues. They made time in their evening to go and see him on short notice and were very friendly and knowledgeable. Highly recommend.

Leeann Gosselin
May 30, 2023

Quick and efficient service all in one day. Went out of their way to help me when I needed it. Highly recommend

May 28, 2023

Very friendly, meticulous and knowledgeable. Lily and Ray really helped us with our desktop computer when it was not booting and hanging at startup. We brought the PC to them around noon yesterday and the computer was fixed cleaned and ready literally the morning of the next day. They also explained what went wrong and gave advice on how to avoid having this issue pop up again in the future. Highly recommend 10/10.

Valerie Zinger
May 27, 2023

Imagine how happy I am to find computer services right in my neighbourhood!!!! Lily and Ray are outstanding. They have a very personal level of service that makes you feel like a valued customer right from the start. My iMac was diagnosed, cleaned, new hard drive installed and all returned in two days. I had a special project to do and needed it within three days so their speed was so appreciated.

Joe Bailey
May 25, 2023

Super fast and great, friendly people!

Helene Makuch
May 21, 2023

My computer screen was shattered and Ray came to the rescue. He was very professional, knowledgeable and efficient in getting my computer working again within a couple of days. His price was very fair and I would not hesitate to recommend his services.

Paul Fink
May 13, 2023

Ray and Lily were referred to us by a satisfied neighbour. Lucky us, our printer now works and all our devices are synchronized . Thank you, jobs well done .

May 12, 2023

Big shout out to the exceptional team at Tech-Extra Computer Services. Ray and Lily just saved me enormous stress today. I am visiting Ottawa for my first time, and my laptop magically stopped working today. Of course, I went online looking for potential repairers, and I got the exceptional luck of talking to Ray. Long story short, my laptop was brought back to life in record time. Ray and Lily, I can't say 'thank you' enough. Keep up the excellent services.

Nguyen Le
May 11, 2023

Honest everyday people trying to make a living. Excellent service and reasonable prices. Hands down to TECH EXTRA would recommend anyone to TECH EXTRA I had great experience with these people and I am sure I will have great experience with them in the future.....

Mitchell Letto
April 17, 2023

Excellent service, thank you Lily and Ray for cleaning up my computer, I am very greatful🙂

Pierre Charest
April 2, 2023

Excellent service. Fast turn around. They are very knowledgeable.

Sid theKid
March 25, 2023

Went in to get my laptop fixed. Ray and Lily were great they immediately recognized the issue being the hard drive. They tried to salvage my files but unfortunately hard drive was fried. But they replaced my hd drive with a new sd drive all within a few hours. Very knowledgeable and explained everything. I highly recommend their services 👌

Veselin Radovan
March 12, 2023

Service was excellent, they repair my HDD (from not being responsive) and save all data on it, did tuneup on laptop and some upgrades, it will extent life of old laptop for another 5 years at least....ManyTHX!!

Cameron Lewis
March 7, 2023

I was really happy with the knowledge and speed of the repair. Very reasonable prices with quick turn around. Would highly recommend fixing your computers here.

Alfonso Carrion
March 7, 2023

I really found a friendly service and they toke the time that I needed to get what I need, I recommend the service they provide

Markenson Mésidor
February 7, 2023

They saved my life! I had an exam the next day and my computer crashed, but they stayed late to repair it for me. Their customer service was top-notch, and I'm so grateful for their help. Highly recommend!

Andre Laurin
January 19, 2023

It is with great pleasure that I can give a five star review to Lily and Ray for their services and honesty. We are at our second laptop with these so professional people that now we bought a third laptop for the grand- son so he could do schoolwork and some games with it. We are very enthusiastic about the service, and the budget.

Hanan Awneh
December 29, 2022

I called multiple stores and Tech-Extra was the fastest and most responsive! Ray and Lily were so friendly and very knowledgeable. I thought my laptop was completely fried and was expecting to lose everything on it, but they recovered all my files and brought it back to its working condition again, all within a few hours! Very quick service and reasonable prices I would recommend them to anyone who needs anything computer related!

Tony Walsh
November 16, 2022

I contacted the Tech-Extra team and they took care of my issue in a very timely fashion. They were very professional and kept me posted on timing and price. I would strongly recommend them to anyone.

Wendy Wood
November 3, 2022

Ray and Lily are experts in what they do. The service they provided was exceptional. They fixed my laptop quickly and their fees are very fair. Their customer service is world-class and I won't bring my laptop to any another computer repair professional. Thank you again Ray and Lily !

Chris Taplin
August 22, 2022

My laptop battery stopped charging suddenly. I called them and I was able to visit their home office within 15 minutes. They identified the problem (charger not working) and I was able to buy a new charger for $30 and be back to work within 30 minutes. They did not charge any diagnostic fee since it was a simple problem. I appreciated their speedy service, low cost and friendliness. I would recommend trying them out!

Leo Lee
June 21, 2022

Good products, good prices and good service. Can't ask for more.

Naim Dhukka
June 15, 2022

Great customer service…… so resourceful and handy experts with computers,,,, very helpfull…. Highly recommend.

p mann
April 16, 2022

Ray & Lily SUPER NICE !!! will be back for more business 100% BEST laptop price in Ottawa .

Louis Beauchamp
April 15, 2022

J'ai eu un très bon service une réponse rapide et de l'écoute du propriétaire vous aviez mes besoins j'ai trouvé leurs services professionnels je recommande take extra à ceux et celles qui ont besoin d'un ordinateur portable qualité-prix c'est selon moi les meilleurs dans leur domaine

J'ai été impressionné par le professionalism et l'honnêteté de la petite équipe Chez Tech-Extra computer. J'ai eu recours leur service de réparation pour mon laptop et pour mon imprimante ainsi que l'achat d'un laptop. Ray et Lily ont été au-delà de mes attentes de services. Je vous les recommande sans hésiter pour vos besoins d'achat et de services de réparation d'informatique.👍

Imene Migani
January 6, 2022

I am really satisfied with my shopping experience at Tech-Extra. The prices are affordable with excellent after sales service, they come to the site when needed. Very professional and responsive, well done!

Eugene Kabamba
January 5, 2022

Fix properly. Trustworhy, and sell at à reasonable price

D-P Hubbell
December 28, 2021

I have done six transactions with Ray and Lily at Tech-Extra. My specifications were quite demanding and they completed the work with both professionalism and a sense of astute appraisal of my needs and suggestions which have stood the test of time. Their sense of follow up gave me the sense of being cared for by professionals who genuinely care for their clients.

max tsala
December 14, 2021

My notebook computer began having problems 18 months ago. After seeking technical help elsewhere without satisfaction, I finally had the good fortune to discover Ray and Lily's Tech-Extra Computer Services. They offered a home pickup and delivery service, which I opted for. After arriving at my house they took the time to sit with me in my office. Wizard Lily allowed me to explain and show her exactly what computer problems I was having. To leave my precious computer/data with someone had always been nerve wracking. To at last find an establishment and people I could trust was rare. Lily's work was amazing. A true computer wizard who retrieved data i believed long lost, who gave honest quotes, excellent recommendations, and an incredible turnaround time. 1 day compared to one or more weeks at other facilities. Tech-Extra Computer Services is the best.

Sylvie Langevin
December 2, 2021

I bought a Toshiba Satellite L300D the battery was dead it was her overeating she said to return. The service is poor they exchanged it for a Acer Aspire 5534 really slow cannot do nothing with it they are scammers I don't recommend no one to purchase no laptop at this computer store.. really good people

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