About Us

Our Company

We are a small Ottawa based operation that strives to serve communities of the Ottawa region.  Our company comprises of a small group of qualified, professional individuals who are dedicated to help everyone in need of reliable computer related services and of affordable equipment.  We pride ourselves with an honest, dedicated service and go out of our way to help our clients.

What We Care About

While being involved in technology we believe in doing our part in protecting the environment.  This has inspired us to get involved in reviving and refurbishing pre-owned laptops and similar devices, while offering equipment at affordable prices for everyone.

With the rapid advancement of technology and the pressure to keep up with the latest models, consumers tend to dispose of old laptops and computer equipment.  However, it’s important to consider the environmental and economic impact of this practice.  Recycling laptops and old electronics, prevents hazardous materials from entering landfills, helps conserve natural resources and reduces pollution.  It also keeps usable devices in circulation at reasonable prices which is a better option for those who can’t afford to upgrade.

What We Do

At Tech-Extra, we believe in helping you get the most out of your computer equipment.  By providing repair, maintenance and upgrade services, we help extend the usage and lifespan of your computer equipment, which ultimately benefits our environment.  Upgrade your technology without breaking the bank!  We, at Tech-Extra, specialize in restoring and maintaining old computer equipment to like-new condition at a fraction of the cost.  We sell, trade, repair, update, upgrade and customize laptops and other devices.  We currently have a wide selection of refurbished laptops to choose from.  See our full line of products.

Our expert technicians provide top-notch repair and maintenance services for your computer needs, including:

  • Diagnostics and troubleshooting
  • Computer setup and optimization
  • Virus, malware, and spyware removal
  • Software installation and updates
  • Operating system upgrades
  • Hardware installation and replacement
  • Tune-ups, general updates, and driver updates
  • Data retrieval and backup
  • Part replacement
  • Damage repair
  • Internet and router setup
  • Network setup, including printers and file sharing
  • Website server setup and maintenance

What Sets Our Company Apart

Tech-Extra uses a distinguished approach

We focus on several areas:

  1. We continuously aim to improve and elevate our services to a higher level.
  2. We continuously update our knowledge and expertise to ensure that we can offer our clients an honest and clear counsel.
  3. We prioritize our customers’ needs and satisfaction by tailoring our services to their specific requirements.
  4. We offer “Remote troubleshooting and support”.
  5. We love open-source software and operating systems, which can reduce licensing costs and promote sustainability.
  6. We value customer feedback and are customer-centric in our approach.
  7. Our  repair services specialize in data security, such as wiping hard drives securely before disposing the devices.
  8. We offer varied services for small businesses and operations as well.
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