Terms and Conditions

[Last Updated April 5, 2023]

Welcome to Tech-Extra.com!

By using any Tech-Extra services and products or purchase services and products, you agree to be bound by these terms and conditions (“Terms”).  You also accept the Terms when you create an account and log in to the Tech-Extra website or make a purchase.  To the extent that the provisions of any additional terms conflict with these Terms, the provisions of the additional terms will govern.  We may make changes to any Tech-Extra Terms.  It is your responsibility to review the Terms for updates or changes.  If you do not agree with the Terms, you should not use the Tech-Extra website.

You may use the Tech-Extra Website for your personal use only.  If you are under the age of 13, you may not use this Website.  If you are between the ages of 13 and 18, we advise you to use the Tech-Extra Website only with supervision of a parent or guardian.

Your use of the Tech-Extra website is subject to our Privacy Policy.  Please review the policy for details on how we collect and use information.

When visitors leave comments on the Tech-Extra Website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

All content included on the Tech-Extra Property, including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds and other material (collectively “Content”) is protected by copyright, trademark, patent or other proprietary rights, and these rights are valid and protected in all forms, media and technologies existing now or developed in the future.  All Content is protected as a collective work under Canadian and international copyright laws, and Tech-Extra owns, to the fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement, and enhancement of all Content. You may not remove or modify any copyright, trademark or other proprietary notice contained in any Content you use, and you may not modify or alter the Content, copy or post the Content on any network computer, or broadcast the Content in any media. You may not copy, scrape, frame, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from or in any way exploit any of the Content, in whole or in part. The Tech-Extra logo and other trademarks on the Tech-Extra website are the property of their respective owners and are owned by, licensed to, or, where required, used with permission by Tech-Extra and may not be reproduced, copied, or manipulated in any manner without the express, written approval of the trademark owner.

If you believe that your copyrighted material may have been infringed, please provide Tech-Extra with the following information in writing:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed
  • Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material
  • Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and if available, your email address
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed

Tech-Extra provides all information, content, and other material made available on an “AS IS” and “AS AVAILABLE” basis. We make no representation of warranty that any Tech-Extra property will meet your requirements, or that it will be uninterrupted, secure, or error free.

Any warranty on any new product sold through Tech-Extra is provided by the manufacturer of that product.  To the fullest extent permitted by applicable law, Tech-Extra will not be liable for any indirect, incidental, or consequential damages attributable to your use of any product or service purchased through Tech-Extra.  The limitations set forth in this section will not limit or exclude liability for personal injury or property damage caused by products you purchase through a Tech-Extra gross negligence, intentional, willful or reckless misconduct.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device.  You agree to not share your account credentials with others.  You may use the Tech-Extra website only for lawful purposes.  Activities including, but not limited to, tampering, misrepresenting the identity of a user, and using buying agents or conducting fraudulent activities, on the Tech-Extra website are prohibited.  You may not violate or attempt to violate the security of the Tech-Extra website, including by, without limitation,

  1. accessing data not intended for you or logging on to a server or an account which you are not authorized to access;
  2. using any Tech-Extra website for unintended purposes or trying to change the behavior of any Tech-Extra website;
  3. attempting to probe, scan or test the vulnerability of a system or network or breach security or authentication measures without proper authorization;
  4. attempting to interfere with service to any user, host or network, including without limitation via means of submitting a virus to any Tech-Extra website, overloading, “flooding,” “spamming,” “mailbombing” or “crashing”;
  5. forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting; 
  6. forging communications on behalf of Tech-Extra (impersonating Tech-Extra).

You may not send unsolicited or unauthorized email on behalf of Tech-Extra, including promotions and/or advertising of products or services.  We may prosecute you to the full extent of the law for any violation of these Terms. You may not use any device, software or routine or data to interfere or attempt to interfere with the proper working of or any activity being conducted on the Tech-Extra website.  You may not use or attempt to use any engine, software, tool, agent, data or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate the Tech-Extra website other than the search engine and search agents we provide and generally publicly available browsers.

The following policies also govern your use of the Tech-Extra services and are incorporated by reference into the Terms:

We do not use cookies on our website at this time.

You may interact with Tech-Extra in numerous ways, including Reviews and Ratings, videos, Questions and Answers, Community Forums, testimonials, and email communication. You hereby grant Tech-Extra a perpetual, irrevocable, royalty-free, transferable right and license to use, modify, reproduce, transmit, publish, display, delete, and distribute any information (except order information sent via email or phone) or materials you share with us throughout the world in any media, including when you allow Tech-Extra to feature text, images and videos shared through social media (e.g., Facebook™, Twitter™, Instagram™, Pinterest™ and others) or submitted through our Reviews and Ratings. You also grant us the right to use the name and social media handle that you use when you share content with us in connection with that content. When you share content to us, you will disclose any affiliation you have and you will not share anything that contains harmful computer code, references other websites, or is false, misleading, illegal, defamatory, libelous, hateful, racist, biased and threatening.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

The Tech-Extra website may contain links to other sites operated by third parties.  These links are available for your convenience and are intended only to enable access to these Third-Party Sites and for no other purpose.  Tech-Extra does not warrant or make any representation about the substance, quality, functionality, accuracy, fitness for a particular purpose, merchantability or any other representation about any Third-Party Site or its content, products, or services.  A link to a Third-Party Site on Tech-Extra website does not constitute sponsorship, endorsement, approval or responsibility for any Third-Party Site. Please review the terms and conditions of use that apply to all Third-Party Sites as they may differ substantially from the Terms on the Tech-Extra website.

We try to be as accurate as possible with the information we present on the Tech-Extra website.  We will make reasonable efforts to accurately display the attributes of the products we sell.  We do not warrant that product descriptions or other content is accurate, complete, or error free.  Prices and promotions are subject to change, and may vary from those offered in our store.  We cannot confirm the availability or price of an item until you place your order.  Despite our best efforts, sometimes an item in our listings may not be available, the offer may have been misstated, or an item may be mispriced.  For any of these reasons, we may cancel your order or we may contact you for instructions on the order.

Our order confirmation to you does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.  At any time after receipt of your order, we may accept, decline, or place quantity or other limits on your order for any reason.  We may impose these limits on a per-person, per-household, per-order, or any other basis.  If we reject, limit, or otherwise modify your order, we will attempt to notify you using the email address you provide to us.  If we cancel an order or part of an order that we’ve already charged you for, we’ll refund you the full amount of the canceled portion of the order.

Generally, we do not offer credit or payment plans on sales of products.  For purchases at our location, payments must be made at the time of purchase.  When purchasing an item to be delivered or shipped to you, advance payment is requested when its availability is confirmed and a delivery time is agreed upon.

For general repairs and maintenance services, payments are to be made once a job is completed.  Contracts and larger projects are treated as per suitable agreements.

We may, in our sole discretion, terminate your account or your use of the Tech-Extra website at any time.  You are personally liable for any orders that you place or charges that you incur prior to termination.  We may change, suspend or discontinue any or all aspects of the Tech-Extra website at any time without prior notice.

The Canadian federal law (or in the absence of applicable federal law, then the laws of the province of Ontario), without regard to principles of conflict of laws, will govern these terms and apply to any disputes against Tech-Extra.

Any dispute involving you and Tech-Extra must be resolved through individual arbitration, except as follows:

  • Any dispute falling within the jurisdictional scope and amount of an appropriate Small Claims Court must be brought in Small Claims Court on an individual basis;
  • Any dispute to seek to enjoin infringement or other misuse of Intellectual Property Rights may be brought in any court of competent jurisdiction.

For addtional information or to give us feedback, please contact us.

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